ILTA White Papers

Financial Management

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ASK THE EXPERT Utilizing Business Intelligence Within the Legal Environment Josh Bignell CEO and Co-Founder BigSquare Solutions C 36 John Callahan Vice President of North America Sales ADERANT ompanies are using business intelligence (BI) software to access and analyze the raw data associated with their business processes. BI has been found to help cut costs, create best practices, improve decision making and identify new business opportunities. With the growing need to improve efficiencies in every aspect of daily operations, how can the legal industry leverage this software? Several thought-leaders in the business intelligence arena recently sat down to share their views on this topic. Each person’s interview can be heard in its entirety on the accompanying podcasts. Financial Management ILTA White Paper Mark Poag General Counsel and Senior Vice President Datacert Who are the consumers of business intelligence (BI) information? John Callahan: Traditionally, BI users have been analysts and folks in the business development and marketing organizations. But as firms are being increasingly challenged with new ways of doing business, BI usage has expanded to the partnership and practice group leadership levels — those who are out in the field tracking new clients and developing new business relationships need information in order to make quick decisions.

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