Issue link: https://epubs.iltanet.org/i/30285
ABOUT THE AUTHORS JOSH BIGNELL is the CEO and Co-Founder of BigSquare Solutions where he has helped direct and develop numerous successful BI implementations with law firm and PSO clients that leveraged their existing technology investments. Josh also focuses on new product and solution development in an effort to position BigSquare for future opportunities. Prior to co-founding BigSquare Solutions, Josh had close to ten years of experience working for large law firms and professional service organizations. He can be reached at joshua.bignell@bigsquaresolutions.com. TOBY BROWN is the Director of Pricing and Strategy for Fulbright & Jaworski L.L.P. Toby’s primary role is working with firm partners and clients in developing alternative fee arrangements (AFAs) and driving new business. In his past roles at Fulbright, he drove knowledge management (KM) initiatives and various marketing efforts including practice group marketing, competitive intelligence, client relationship (CRM) and firm expertise. Toby presents nationally on legal technology, marketing and law firm management, and has published numerous articles on these topics as well. He has served on legal services boards, bar association task forces and legal market organizations, and he maintains the ABA award-winning 3 Geeks and a Law Blog with 2 colleagues. He can be reached at tjbrown@fulbright.com, on Twitter @gnawledge and on LinkedIn at www.linkedin.com/in/tobinbrown. JOHN CALLAHAN is Vice President of North America Sales for ADERANT, and is a seasoned sales executive with 15 years of experience meeting the business management needs of law firms and other professional services organizations. John is a recognized industry expert in enterprise applications and business intelligence solutions. Prior to joining ADERANT, John served as the Director of Enterprise Segment Marketing for Elite, a Thomson Reuters company, where he was responsible for program management of Elite’s business intelligence solutions. He can be reached at john.callahan@aderant.com. STEVEN J. CAMPBELL is the Chief Operating Officer at Dykema where he is responsible for the strategic, financial and operational leadership of the firm, including profitability initiatives and strategic alignment. Steven has over 25 years of professional services management and consulting 52 Financial Management ILTA White Paper experience, and prior to joining Dykema, he was the managing director/ COO at a variety of full-service law firms in the United States and Canada. Steven is a sought-after lecturer and a former President of the National Capital Region of the Association of Legal Administrators and former Chair of the American Bar Association Finance Committee. He can be reached at scampbell@dykema.com. SAUL HIMELFARB is a Data Fusion Account Representative with over 20 years of experience in the legal accounting field, 15 of which were spent working in the Elite community. Saul began his career as an application programmer for TMC, later becoming head of Customer Support. He also spent three years working for Elite where he gained an intimate knowledge of the Elite application and architecture. Saul’s technical experience makes him uniquely qualified to analyze and quote custom programming projects and consulting engagements. He can be reached at shimelfarb@dftech.com. NORM MULLOCK is Vice President of Product Marketing for IntApp, where he focuses on shaping product strategy in response to current and emerging industry trends. An active champion of innovation in the legal industry, he regularly presents at industry conferences and events. Prior to joining IntApp, Norm co-founded Redwood Analytics, a leading business intelligence software provider. He can be reached at norm.mullock@intapp.com. STEVEN ODUM is the Chief Financial Officer at Bricker & Eckler LLP. He has over 37 years of experience in accounting and finance, including 22 years in the legal industry. Steven is a member of the IMA, ALA and ILTA where he has held several positions at the local, regional and national levels. He has spoken at several conferences on a variety of accounting- related topics. Steven can be reached at sodum@bricker.com. MARK POAG, General Counsel and Senior Vice President of Datacert, joined the company in 2001 following its acquisition of DigiContract, a company he co-founded in 1999 and in which he served as president and CEO. At Datacert, Mark leverages his legal and business expertise to provide guidance about the legal technology industry, evaluate and execute strategic alliances and M&A opportunities, deliver thought leadership and oversee product