Issue link: https://epubs.iltanet.org/i/74024
www.iltanet.org Help You … Help Us Make Your Vendors Part of Your Project Team by Lori Page Hall of Levit & James, Inc. Lori Page Hall is a 25-year veteran of the legal industry. She currently works as the Director of Product Innovation for Levit & James, Inc. and has previously served as the director of client services at SoftWise Corporation, product marketing manager at XMLAW and vice president of marketing and communications at DocAuto, Inc. In addition, Lori served as the vice president of ILTA's Autonomy iManage peer group. She can be reached at lhall@levitjames.com. In the movie "Jerry Maguire," Tom Cruise's character plays a sports agent who is trying to tell his football-playing client to "Help me, help you." The same goes for your legal software providers. Your vendors are here to support you, but they need your help in order to best meet your needs. You Had Me at Hello The start of your relationship with your vendors begins with the selection process. It is important that you pay attention to the details about the vendor to ensure a long- term, positive working relationship. Joy Heath 42 ILTA White Paper