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SHERRY KAPPEL MICROSYSTEMS ALIgNmEnT IS YOUr StRAtEg OfFICe 2010 IMpLemEnTAtIOn 1. DOn’T APpRoACH THIs PrOJeCT LIKe YOUr LAsT UPgRADe: IT’S A WHOlE NeW DEsKToP Goal: Build for the Next Decade, not the Next Desktop: re-envision, collaborate, leverage and learn. People: Support your communication and human-facing roles in IT; communicate with business leaders the scope of the initiative; leverage your home users — they’re driving this migration. Process: Evaluate current applications: do they meet current challenges? Technology: Plan to retire and rebuild applications by connecting business requirements to the new functionality and reach of Office 2010. 2. DO LAY A FoUNDAtIOn FoR AN UNfOlDInG FUtURe: BUIlD YOUr DEsKToP AND YOUr TeAMs ACCOrDINgLY Goal: Build to expose and continuously deliver improvements. People: Gather wants and needs early to uncover easy wins or discover major hurdles. Process: Create an agile platform for changes and updates, and a communication conduit to report them. Technology: Invent a communications pathway that is created with this project and survives well beyond. 3. DO LeVErAG THe BeNeFItS YOUr NeW DEs THe NeEDs Of BUsINeSs HAV CHANgED Goal: Align business. People: Fos early adopte to purvey kn support. Process: Ex progress — — througho authenticity Technology existing bot utilize impro to clear them 20 Microsoft ILTA White Paper

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