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gY FoR A SUCCesSFUl n Ge S Of sKToP: f THe VE IT with 4.DOn’T USe YOUr CURrEnT VeRsIOn oF OfFICe AS A TeMpLAtE: THAt tEmPlATe IS 25 YEArS OlD Goal: Break away from the $2,500 typewriter. ster a network of ers/champions nowledge and xpose plans, and problems out the process: rules! y: Investigate ttlenecks and oved technology m. People: Empathize with users; give them multiple learning opportunities, and encourage home-use programs. Process: Challenge the user community to embrace the new platform by involving them, making it interesting and fun. Technology: Adopt the XML file formats to unleash new features and revolutionary benefits. 5. DOn’T UNWItTInGlY COnFInE THe SCoPe: THe BUsINeSs WANtS AND nEeDS Of oFfICE To Get FAr MoRe Goal: Learn, showcase and communicate limitations and expectations. People: Listen to the firm’s innovators for new concepts or needs. Process: Assemble and assert a security mission for the firm. Process: Use IT to test infrastructure, and engage business users to test the rest. Technology: Embrace, extend and align your multi-platform experiences — the desktop, mobile and the Web. Technology: There are more than three applications in Office — expose, empower and encourage them all (even when it’s for personal use)! www.iltanet.org Microsoft 21

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