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KM and ECM

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ILTA WHITE PAPER: JULY 2015 WWW.ILTANET.ORG 53 WORKING EFFECTIVELY WITH DOCUMENTS ON AN iPAD MONITORING Like a busy lawyer, mobile applications are continuously on the move. In iOS 7, Apple introduced the concept of automatically updating applications. If you have automatic app updates turned on, changes can take place that affect your ability to continue working. Applications need regular monitoring. Take the case of Citrix ShareFile, also known as QuickEdit. When this app was first introduced, it was called Office2 HD, and it required no sign-in for access to the editing application. Citrix bought the application, and overnight both the icon and application name changed. Now you must have a ShareFile (Citrix's cloud storage utility) login to access the app. For those who have auto updates turned on, this happened automatically. To really get the importance of monitoring, think about the "view headers and footers" feature. Headers and footers often contain graphics and content you want your clients to see, including when viewing or editing files on mobile devices. We have come across documents viewed/edited with QuickEdit in which header/footer content was not visible due to how the content had been formatted in Word. It is important to understand the limitations and nuances of these applications, especially for firm model documents, for every mobile application your firm sponsors. READY TO WORK Today, work is what we do, not where we go. How, where and with whom we work is changing rapidly, and mobile capabilities are at the center of it all. The best thing you can do is arm yourself with as much information as possible and know that technology is ever-changing. Word for iPad offers the greatest fidelity in terms of viewing content and maintaining it during a document's round trip experience, but every tool comes with challenges. Implementing best practices and training users to understand potential impacts of viewing and editing files on the iPad is critical as this work becomes commonplace. Microsoft is perpetuating the mobile editing movement with its announcement of expanded global partnerships with Samsung, Dell and nine other providers to deliver Microsoft mobile productivity services.

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