ILTA WHITE PAPER: JULY 2015 WWW.ILTANET.ORG
7
A Recipe for Success:
Cooking Up KM
from Scratch
About the Author
Lesha Van Der Bij is a Knowledge Management Lawyer at Osler, Hoskin
& Harcourt LLP. She leads knowledge management initiatives aimed at
facilitating the effective and timely delivery of cutting-edge legal advice to
Osler clients. Contact Lesha at lvanderbij@osler.com.
About the Author
Heather Ritchie is the Chief Knowledge and Business Development Officer
at Hicks Morley. She is responsible for the firm's KM strategy and initiatives,
working with lawyers and the KM team to leverage the firm's knowledge and
work product and generate efficiencies for the firm and its clients.
Contact Heather at heather-ritchie@hicksmorley.com.
Law firm KM has since grown and today includes much more,
such as delivering tools and technologies to foster collaboration and
sharing, analyzing and improving work processes, and facilitating
project management and alternative fee arrangements.
While KM's focus was evolving, the legal profession was changing.
The fiscal crisis put in-house law departments under pressure to save
When law firms first turned their attention to
knowledge management in the early '90s, many
started by organizing precedent collections and
pushing out current awareness.
