Issue link: https://epubs.iltanet.org/i/21725
STEVE HELD CLARITY CONSULTING Process Improvement Through Evolved Case Management contact list, calendar and task list. Because many case management solutions are available, large law firms often own several different software packages to accomplish the same basic goal across various legal practices. While keeping organized case files is an important W 34 ILTA’s Greatest Hits first step in managing a case, demands on law firms today are far more complex. Law firms of all ILTA White Paper hen you think of case management, you most likely envision tools that organize information about a matter, such as a document repository, sizes face mounting pressures from clients to offer discounted fees or alternative fee arrangements, increase responsiveness and staff matters more efficiently. At the same time, firms have to ensure they are producing quality work, handling matters appropriately and providing value to their clients. Case management solutions continue to evolve beyond acting solely as a central store for information; they are assisting firms in addressing their core business challenges. As the hub for all case information and activity, case management solutions are perfectly positioned to capture valuable information to support the construction of alternative fee arrangements,