GEORGE DURZI CLARITY CONSULTING
Building Communications- Enabled Applications With Microsoft Lync Server 2010
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ecall the not-so-distant past and how communication fit into your daily work life. Remember picking up the phone to call colleagues without knowing if they were available, let alone if they were even at their
desks? In order to get the fastest response, you had to figure out the best way to contact someone, whether
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to call that person’s desk or mobile phone, or send an e-mail message or instant message. Then, when you reached someone, you had to spend time establishing the context of the conversation; there was so much back-and-forth until everybody got on the same page. Wouldn’t it be convenient if you instantly
knew when someone was available, and you could