Issue link: https://epubs.iltanet.org/i/16612
choose the best way to contact him? Or if you immediately knew what somebody wanted when you received an instant message or phone call? With Microsoft Lync Server 2010, the successor to Office Communications Server 2007 R2, you can do all that and more. This article provides an overview of the types of communications-enabled solutions that you can build on top of Microsoft Lync Server 2010 (Lync) with an overview of the product as a whole and the various Application Programming Interfaces (APIs) and Software Development Kits (SDKs) that ship with the product. Also included is how the Lync Controls SDK can be used to integrate Lync functionality into your applications; how the Lync API can be used to add context to conversations; and finally, how the Unified Communications Managed API 3.0 (UCMA 3.0) and the Unified Communications Managed API 3.0 Workflow SDK (UCMA 3.0 Workflow SDK) can be used to build server-side communications solutions. LYNC SERVER 2010 PRODUCT OVERVIEW The Lync client allows you to see the presence of contacts in your contact list. These may be contacts within your company, or contacts at another “In addition to providing an enterprise instant messaging system, Lync also provides voice, video, collaboration and Web conferencing capabilities.” organization also running Lync that your company has “federated” with, which allows each other’s employees to have encrypted and authenticated instant message (IM) or voice conversations. If your administrators choose to enable the functionality, you can also have IM conversations with contacts on public instant messaging platforms such as Microsoft Live Messenger, AOL Instant Messenger or Google Talk. Administrators can also choose to log all IM conversations and define retention rules for them. Lync activity can also be archived into a special folder in Microsoft Outlook, allowing you to easily search for phrases or words in past IM conversations. In addition to providing an enterprise instant messaging system, Lync also provides voice, video, collaboration and Web conferencing capabilities. If you opt to replace your existing phone system with Lync Server, Lync can actually become your phone. There are plenty of phone devices that work with Lync, but think of how liberating it is not to be tied to a bulky phone that lives on your desk. When you receive a call at your office number, your “phone” rings in Lync. You may happen to be at your desk where you can use www.iltanet.org Infrastructure Technologies 7