Issue link: https://epubs.iltanet.org/i/16612
MOVING BUSINESS COMMUNICATION TO THE CLOUD • Will it improve the quality of service? • Will it allow IT to focus on more mission-critical, value-added functions? • Will it promote your firm’s Corporate Social Responsibility (CSR) objectives? In evaluating the answers to these questions, if you determine that outsourcing will improve productivity and efficiency, then a hosted solution will not only save you money, but also facilitate better client service by ensuring that the client can reach an attorney at any time, and that the attorney can respond quickly and easily. HOSTED FAX, E-MAIL AND VOICE SOLUTIONS: FEATURES AND BENEFITS Let’s look at the advantages of outsourcing these core internal systems. If they resonate with your needs, then you’re likely ready to move to the cloud. FAX Fax continues to be a critical and efficient method of communication for law firms around the world.. Within the last 10 years, most of the firms constituting the AmLaw 250 have moved beyond the fax machine and now run their own fax servers, which can be more secure and reliable. But outsourcing your servers to a hosted provider takes this evolution one step further, offering all the same advantages of a server solution without the maintenance hassles or expense. Enterprise-level advantages include: • Affordability: Outsourced costs can be 50 percent of the cost of in-house fax servers. • Capital Savings: Eliminate capital investment. • Resource Conservation: Dedicate limited funds and personnel to top priorities while outsourcing the rest. • Scaled Pricing: Pay as you go for a technology that could see evolving use over the next five years. • Multi-Function Device (MFD) Integration: Integrating fax with your MFDs allows firms to eliminate expensive analog fax lines. • Disaster Recovery: Outsourcing gives your firm a higher level of redundancy. User advantages include: • Convenience: Dedicated fax numbers are allocated to every attorney, administrator and staff member. • Productivity: Fax delivery to e-mail saves time previously spent handling paper or searching for lost faxes, and enables instantaneous fax sharing 24/7. • MFD Integration: Integrating fax with your MFDs enables lawyers and staff to work with hard copies as necessary. www.iltanet.org Infrastructure Technologies 27