P2P

32 law firms in particular, with 41% of firms viewing it as a priority and 29% citing it as an ongoing challenge. In fact, firms consider it one of the top five revenue drivers. But what is driving the shift? Midsize law firms are increasingly recognizing that work experiences, shaped by technology and automation, reduce administrative burdens and improve work-life balance, directly impacting talent retention. Providing a modern, interconnected tech stack not only reduces administrative overhead for firms but also creates a work environment that attracts and retains top talent, allowing legal professionals to focus on high- value work. AUTOMATION AS A PATH TO ENGAGEMENT We also see that law firm professionals recognize the benefits of additional automation, which pays off in both professional and personal terms. It not only applies to completing work tasks more efficiently but also has an impact on their personal lives, which is essential for maintaining employee satisfaction —a key differentiator for mid-sized firms. The top benefits that law firm professionals would personally get from using additional automation to complete their work include allowing them to spend more time on higher-value work and fewer administrative tasks (41%), knowing what tasks need to complete next (40%), improving work- life balance (40%), and providing better service to clients (39%). Saving time in their day (35%), collaborating more with their team (34%), and reducing stress (33%) are additional benefits that law firm professionals say they would gain from automation. Automation is key to productivity and retention. WHERE OPPORTUNITIES LIE Despite the clear appetite for automation, with employees at midsize law firms overwhelmingly seeing the value of automation in reducing administrative burdens, improving work-life balance, and allowing them to focus on higher-value tasks, many remain tied to fragmented systems with no dominant tool for managing the client matter lifecycle. Midsize firms should evaluate where manual processes are slowing down operations, such as billing, document management, and task tracking, to identify where automation can be integrated into their workflows. Many readers are familiar with this concept: disconnected tools create silos, slow progress, and leave professionals chasing details instead of practicing law and operating a successful business. There are several areas where technology can enhance automation and, consequently, improve talent retention. Consider reducing administrative overload with automation and AI in document generation, matter management, and client intake, or support work-life balance with cloud-based solutions that enable remote access for greater flexibility without sacrificing productivity. Enhance professional growth with legal tech that automates repetitive tasks, allowing employees to focus on higher-level, strategic tasks. Consider reducing administrative overload with automation and AI in document generation, matter management, and client intake, or support work-life balance with cloud-based solutions that enable remote access for greater flexibility without sacrificing productivity.

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