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27 I L T A N E T . O R G ILTACON 2024 about putting a tool together. Producing a tool is great, but so is performance benchmarking, which shows how humans compare to tech performance and the outputs of both. Andy, I'm curious about Aderant's work on AI. Part of the paradox of AI is that it promises efficiencies to make processes quicker and automate in the long term. But in the near term, trial and error takes time. Have you found it worthwhile to slow processes down to use AI, for potential long-run gains, even if you could have completed them faster without AI? ANDY: Yes, we are investing time in finding many uses for AI to solve problems more quickly and easily than before. Law firms are increasingly leveraging AI to simplify the business side of law practice, and it's about streamlining and making it easier for people to do their jobs. The idea is for technology to accomplish quickly what may have taken 20 steps or clicks to do manually. The result is simplifying the lives of everybody in a law firm, including timekeepers, billers, and the support staff. Generative AI technology continues to evolve and do more. We all want to be able to solve a problem and make the process easier. AI technology is interesting and promises many things, but it doesn't work properly because of hallucinations, etc. In those cases, law firms are not getting sufficient value from those tools. We are looking for specific problems that the AI can solve well. One area is accounts receivable (AR), typically a very manual process that AI can automate well. The AI helps firms scan in a check and extract information from that check. Then, it matches the data against other invoices and submits it to the financial system to be marked "paid". Accurate reports show that this AI use case is strong and saves time. The potential of AI for solving problems is exponential. The technology will fly, but getting ourselves ready, doing our part in prototyping, experimenting with technology for larger long-term benefits, and being prepared for that change are necessary components. Vanderbilt AI Law Lab An initiative of the Program on Law and Innovation, the Vanderbilt AI Law Lab (VAILL) is focused on the AI of law from a human- centered perspective. Read more online! Learn about the VAILL partnership and more in the Spirng 2024 issue. epubs.iltanet.org

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