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LPS18

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LITIGATION AND PRACTICE SUPPORT 44 ILTA's 2017 Litigation and Practice Support Technology Survey Results What percentage of litigation/practice support services do you outsource to a vendor? (Please feel free to estimate) By Survey Year 0% 5% 10% 15% 20% 25% 30% 35% Less than 10% 10 25% 25 50% 50 75% 75 100% I don't know We do not outsource Q29NTAB What percentage of litigation/practice support services do you outsource to a vendor? (Please feel free to estimate) BY Survey Year YEAR 2016 YEAR 2017 2016 2017 Count % Count % Less than 10% 58 28.4% 33 33.3% 10 - 25% 59 28.9% 19 19.2% 25 - 50% 36 17.6% 18 18.2% 50 - 75% 18 8.8% 11 11.1% 75 - 100% 8 3.9% 8 8.1% I don't know 15 7.4% 5 5.1% We do not outsource 10 4.9% 5 5.1% Total 204 100.0% 99 100.0%

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