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LPS18

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LITIGATION AND PRACTICE SUPPORT 43 ILTA's 2017 Litigation and Practice Support Technology Survey Results How does your law firm select third-party litigation/practice support vendors? By Survey Year 0% 5% 10% 15% 20% 25% 30% 35% Attorneys/paralegals are free to select a vendor for their matters or projects We assist attorneys/paralegals with selecting an appropriate vendor on a matter or project basis We do not outsource to thirdparty vendors We have a partnership or preferred provider program with a small number of vendors We have a partnership, preferred provider program or exclusive agreement with a single vendor We have an approved list of vendors that people can choose from We have no policies regarding the selection of vendors by our attorneys and staff Q28N How does your law firm select thirdparty litigation/practice support vendors? BY Survey Year YEAR 2016 YEAR 2017 2016 2017 Count % Count % Attorneys/paralegals are free to select a vendor for their matters or projects 21 10.4% 8 8.1% We assist attorneys/paralegals with selecting an appropriate vendor on a matter or project basis 67 33.2% 31 31.3% We do not outsource to third-party vendors 0 0.0% 3 3.0% We have a partnership or preferred provider program with a small number of vendors 43 21.3% 32 32.3% We have a partnership, preferred provider program or exclusive agreement with a single vendor 26 12.9% 10 10.1% We have an approved list of vendors that people can choose from 20 9.9% 5 5.1% We have no policies regarding the selection of vendors by our attorneys and staff 25 12.4% 10 10.1% Total 202 100.0% 99 100.0%

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