Issue link: https://epubs.iltanet.org/i/7694
ILTA White Paper The Business of Law 14 O ver the past two decades, law firms have applied various information technologies to automate key aspects of conflict of interest processing during new matter intake and lateral hire processes. At their best, these systems have helped to reduce the toil of compiling reports and maintaining key data used in searching. Typically, the search technologies embedded in these solutions are based on simple structured data and keyword search for text fields such as client, matter or party name. These legacy techniques have not kept up, though, with key changes in search technology. A recent study published by the Text REtrieval Conference (TREC) found that keyword-based Boolean searching –– the kind typically used in the conflicts process –– returns only 24 percent of the relevant results, missing 76 percent of the relevant content. liza Madden and Mike safar autonoMy iManage Better Due Diligence Through Better Search Technologies: Meaningful Conflict of Interest Processing