2012 Knowledge Management Survey Results
Please add any further comments or insights regarding KM initiatives, resources, and/or challenges at your firm/department.
• We have made great strides to interact directly with practice groups and have become internal consultants on process management and data integration
• We are redesigning our extranet from the ground up
• Improving client experience is a crucial component for the next 18 months
• KM has been realigned with our legal project management office, and this has created opportunities and synergies
• We have no KM department, staff, managers or budget; KM is part of various internal systems but not a focus or initiative
• Trying to have more face-to-face KM discussions with colleagues to ensure better alignment with their needs
• Looking to harness kiiac; have already created a global annotated NDA
• Exploring the use of video clip technology for quick learning
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Visit the Career Center at iltanet.org under the Services tab.
ILTA White Paper
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