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Passengers: Your KM
Calling All
Journey Awaits by Kate Cain of Sidley Austin LLP
Kate Cain is the Director of Market Intelligence at Sidley Austin LLP. She focuses on the firm's use of technology to support marketing and business development efforts, including market research, internal analysis, experience management, contact management and collaboration with other firm resources. Kate currently serves as ILTA's Professional Services Peer Group Vice President, and she has been a conference speaker and frequent contributor to industry publications. She can be reached at kcain@sidley.com.
Knowledge -noun 1. the fact or condition of knowing or being aware of something with familiarity gained through experience or association
2. the circumstance or condition of apprehending truth or fact through reasoning
3. the range of one's information or understanding 4. the sum of what is known
According to Merriam-Webster, "knowledge" appears to be a relatively straightforward, easily defined term. According to anyone who has spent time in a law firm or legal department, it is usually a bit more complicated. There is the explicit knowledge
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