The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/4983
the quarterly magazine of ILTA 37 Peer to Peer commitment with AT&T and the potential to run up expenses if you don't have strict policies in place for upgrades, lost, stolen, damaged and malfunctioning devices. We require iPhone users to sign a document stating they will reimburse the firm for any termination charges in the event of resignation from the firm or return of the device during the two-year iPhone contract period. We also added another category to the policy associated with IRU plans: "Sold or Trade-In Devices." A 16 GB 3G iPhone was fetching a pretty good price on eBay when the 32 GB 3GS device came out, so for IRU customers who own their own device, you will want to have an additional policy to ensure IS is notified upon sale so the device can be properly wiped. Exchange and System Integration Starting with the 3.0 release of the iPhone, we felt it met our enterprise security needs. Passcode policy enforcement and settings (length, failed attempts) along with the ability to remote-wipe the device were critical to our use. We also use digital certificates to authenticate iPhone users against our corporate network, creating a highly secure VPN connection with access to our Portal and Citrix published applications. IS administrators have elevated rights in order to gain the remote system administration benefits. Microsoft Exchange ActiveSync (EAS) was already enabled in our production Exchange environment for existing users with Windows Mobile phones. We were able to support a large number of iPhone devices at launch without any significant investment in deployment and administrative training by leveraging the existing production EAS — the investment and expertise was already in place. EAS allows "push" e-mail, calendar and contacts to the iPhone as well as access to the Exchange global address list (GAL) directly from the device. Take notice that tasks, notes and "out of office" capabilities do not synchronize through EAS. However, there are a couple of free and for-purchase applications through the app store that allow those features. We've been testing and piloting an application called iMLite with users who need to have those features and need to have an iPhone. To add an additional layer of security, we deploy a profile to the iPhone with a certificate, which allows a user to establish a VPN connection and gain access to applications published through the Citrix receiver and to our SharePoint portal. iTunes and updates iTunes is required to activate an iPhone with AT&T service, for syncing personal content and for ongoing software updates from Apple and AT&T. We decided not to install and support iTunes on firm-issued computers, since with iTunes comes personal photos, movies, music, etc. That means the firm would be paying for the storage of personal content, including an assumption that the content would make its way onto network bringing the iPhone into the Legal Environment