Digital White Papers

July 2014: Knowledge Management

publication of the International Legal Technology Association

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ILTA WHITE PAPER: JULY 2014 WWW.ILTANET.ORG 11 How many full-time (or equivalent) people are assigned to KM currently? (include only those actually working on KM initiatives, not those who merely report to KM) 7.9% 27.0% 21.3% 12.4% 2014 KM SURVEY RESULTS 6.7% 7.9% 12.4% 4.5% 0 .5 - 1.0 1.5 - 3.0 3.5 - 5.0 5.5 - 7.0 7.5 - 10.0 10.5 - 20.0 More than 20 Of these full-time (or equivalent) people, how many are lawyers dedicated to KM? 0 41.4% .5 – 1.0 17.2% 1.5 – 3.0 23.0% 3.5 – 5.0 3.4% 5.5 – 7.0 5.7% 7.5 – 10.0 3.4% More than 10 5.7% Of these full-time (or equivalent) people, how many are technologists dedicated and reporting to KM? 0 41.4% .5 - 1.0 31.0% 1.5 - 3.0 13.8% 3.5 - 5.0 6.9% More than 5 6.9% How has the number of full-time (or equivalent) people focused on KM changed over the past two years? Increased 27.3% Stayed the Same 56.8% Decreased 11.4% Decreased Significantly 0.0% In the next 12 months, how do you expect the number of full- time (or equivalent) people focused on KM will change? Increased 23.3% Stayed the Same 69.8% Decreased 1.1% Decreased Significantly 1.1% Increased Significantly 4.5% Increased Significantly 4.7% 88 responses 86 responses Which methods and systems does your organization use to help provide fee estimates? 34.4% 39.1% 48.4% 34.4% 17.2% 34.4% 15.6% 35.9% 26.6% 26.6% 32.8% 17.2% 7.8% Alerts to lawyers when costs reach thresholds of estimate or AFA Budgeting system (third-party or custom-built) that tracks and reports actual costs against quoted fees Budget templates by matter type Budgeting tool – custom-built Budgeting tool – third-party Consultation services to help lawyers prepare fee estimates or manage matters Document assembly Matter experience system (data mining for historical fee information) Matter financial dashboards (in real-time) Process maps/matter planning templates (by matter type) Professional development on fee estimates, pricing or matter management Workflow or process automation Other 87 responses 87 responses 64 responses 89 responses

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