Issue link: https://epubs.iltanet.org/i/27653
• Enterprise content management • Collaboration • Enterprise search These products and services will be developed both onsite and online. For this reason, Microsoft Office 365 is intended for use with Office Professional Plus, Exchange Online, SharePoint Online and Microsoft Lync Online. So far, the benefits have included improved access, security, reliability, IT control and efficiency. CONCERNS WITH THE CLOUD Two major concerns with systems hosted on the Cloud are how to ensure security and reliability. We can address these issues by implementing antispam and antivirus protection through multiple virus scanning engines (e.g., using Forefront to address the perimeters.) The data is then replicated to geo- redundant data centers to protect against catastrophic system-wide failures. As for privacy of the data, Microsoft hasn’t given a definitive answer, which has been a big concern for vendors. However, such concerns should be alleviated by knowing that Microsoft has met and exceeded the following compliances: ISO 27001, SAS 70 Type I, FERPA, HIPPA, FISMA and the EU Safe Harbor seal. BENEFITS OF ONLINE HOSTING Microsoft online hosting currently offers a 99.9% service level agreement (SLA). In addition, some of the key benefits of having Exchange hosted online include: For Small Businesses: • Ease of use and being fully hosted with a financially-backed 99.9% uptime SLA For Enterprise: • Low-priced “kiosk” worker access to fully- hosted or hybrid (“cross-premises”) solutions • IT-level phone/Web/e-mail support services and 99.9% uptime SLA worker population will pass the one billion mark this year.” “The world’s mobile WHICH SYSTEM IS RIGHT FOR YOU? Once the decision has been made to implement this technology, there are some variables to take into consideration. Identify the “source” of the migration (i.e., Exchange 2003, 2007 or 2010), ask whether your system will be fully hosted or a cross-premises/hybrid, and determine whether you’ll use directory synchronization or identity federation. Fully Hosted Fully hosted systems will consist of the following configuration: • The premises mail server and the user’s mailboxes will be migrated to the Microsoft 365 Cloud www.iltanet.org Exchange 2010 39