ILTA White Papers

2010 Staffing Survey

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ILTA’S 2010 IT STAFFING SURVEY Identify any additional functions that the top ranking IT executive (CIO/CTO/Director) assumes responsibility for in your organization. (Check all that appy) Litigation Support Building Security Project Management Office (PMO) Docketing Records Word Processing Copy Center Library Other Facilities Conflict Checking Marketing Mail Room Reception 0% 24% 79% 11% 10% 13% 9% 18% 7% 21% 7% 6% 6% 5% 5% 4% 3% 2% 1% 2% 10% 20% 30% 40% 50% 60% 70% 80% 90% 5% 5% 22% 20% 13% 10% 10% 11% 2010 2008 26% Here are unique “other” responses for this question: Accounting functions. Administration –– personnel, accounting. All firm management functions. Copy, facilities, litigation/practice support, marketing and records. Billing, collections. Compliance. Creative services –– graphics and multi-media designers. Information security officer. IT is outsourced. IT training. Paralegal work. Phone moves, adds, etc. and some subtenant support. Phone system. Responsible for IT functions, including user support. Staffing, floater coverage. Telephones, MFDs (multi- function displays). Training coordinator. Web services www.iltanet.org 2010 IT Staffing Survey 23

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