What is the title of the head of IT? Here are unique “other” responses for this question:
IT Director IT Manager
Chief Information Officer Other
Technology Director
Chief Technology Officer Technology Manager
3%
1% 1%
0% 10% 20% 30% 40% 50% 41%
20% 19%
13% 2010
• Director of Knowledge Management • Executive Director • Firm Administrator
• Head of Litigation Support and E-Technology Services • Information Services Director • Information Systems Manager • IT Administrator • IT Specialist
• Legal Administrator • Network Administrator • Paralegal/IT Tech • Systems Administrator • Systems Manager • Technical Support Specialist
Does your IT department provide support for end users’ home computing needs?
Yes, but only to the extent of helping them with access to our remote access systems
Yes, we make house calls
No, but some of our employees “moonlight” to earn extra money by providing home computing support
Yes, we provide telephone support
Yes, we require the user to bring the PC to the office No, we do not provide home PC support
No, but we provide referrals to home PC consultants 12%
11% 11%
7% 6% 0% 5% 10% 15% 20% 25% 30% 35% 40% 2010 15% 38%
22
2010 IT Staffing Survey
www.iltanet.org
