Issue link: https://epubs.iltanet.org/i/18157
be the best and most successful way to achieve that. The benefits will be exponential. Every other component of your project needs to be realistic as well. Manage your user expectations so that you are under-promising and over-delivering. If you tell users they can expect to have their laptop back in six hours, and they get it in three, everyone wins. LEAD Leadership goes beyond managing the project timeline and budget. Leadership also involves promoting the right goals, managing expectations, selling the project impact and setting the tone of the team’s attitude. These are things that will make a big impact as your project trickles down to the desks of your users. When it’s all said and done — and you have been successful — give credit where credit is due. Credit your success to the team because, ultimately, we succeed or fail as one. ILTA We’re talking about project management online right now. ILTA MEMBERS, join your peers online in the ILTA E-Group discussion forums. This popular member benefit is a members-only, topic-driven, online forum designed to improve communication among peers. There is no better place to get advice, exchange ideas, learn from first-hand experience and benefit from the knowledge of other legal IT professionals. How does it work? Log in to E-Groups from the ILTA homepage and subscribe the forums that interest you. New posts and replies will be sent to your e-mail inbox as often as you like. Post a message or reply of your own to get answers and recommendations from your peers. Who can subscribe? Any employee of a member law firm or law department can subscribe to any ILTA e-group. TAKE THE CONVERSATION ONLINE Successful Project Management Tips >> Sell your project, the goals and the reasons behind it all –– first to your team, then to your user population >> >> >> Collect feedback and actually use it to improve Hold debrief meetings with staff, as well as users, to gain insight Encourage your team and give credit where credit is due Don't miss out on one of the most important benefits of ILTA membership. 14 Project Management ILTA White Paper