The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/163881
BLACKBERRY 10: ASKED AND ANSWERED VIEW THE RECORDING AND DOWLOAD MATERIALS HERE: http://goo.gl/3xXuCi complex, but the installer has been simplified (at least after the first server has been installed). The installer only has four options now. When running the installer, you are prompted to install the BlackBerry core services, the core services as a second member of a HA pair, the BlackBerry Administration Services or the BlackBerry Web Desktop components. Other than specifying ports and passwords, that's the limit of your selections. If you want to add or remove individual services, rerun the installer. The entry in the Add/Remove Programs menu is only for complete uninstallation of the product. My recommended installation would be to configure the DNS round-robin first, then install your first administration server (which holds the Licensing Service), and finally your first server with the core services. After that, you can easily add additional servers to build the infrastructure to meet your HA needs. Lessons Learned With any software installation, there are lessons learned. Avoid the following pain points with your BES 10.1 install. • Licensing Service: Read all the documentation regarding the Licensing Service. It is installed on the first server, which has the Administration Services. Moving the current licensing server to another server is not difficult, but you need to reinitialize all your Client Access Licenses if you do so, and this may require reactivation. Before you install your first BES 10.1 server, you'll need to upgrade your Client Access Licenses from the legacy BlackBerry server. According to many forum postings, the Licensing Service has created an unnecessary learning curve for people who wrongly assume the BlackBerry server behaves exactly like previous versions. Don't fall into this trap. Read the documentation and leverage your support contacts for more information on the process. • Server Administration Tools: When you get a new server provisioned within your infrastructure, that server might be preinstalled with server administration tools. If you try to run the installer with the IIS Manager tools installed, it will most likely fail. Do yourself a favor beforehand, and remove the tools. Though IIS is a prerequisite for installing the core services, it will be automatically reinstalled by the BES installer. • Upgrading Legacy Systems: The BlackBerry Management Studio (formerly Mobile Fusion) for BES 10.1 can connect to your legacy 5.0 infrastructure, but there is a minimum version requirement. Make sure you upgrade your legacy BlackBerry Administration Services to at least 5.04 MR4 before connecting it to the new BlackBerry Management Studio. There are many more features and nuances to this upgrade, including BES 10.1 being offered as a cloud service and improved virtualization options. Take some time to learn more about this offering. It's clear that with this latest release, BlackBerry is taking another step toward keeping up with their competitors. Kevin Sparenberg is a Network Engineer and Messaging Administrator at DLA Piper. His responsibilities include network and performance monitoring, maintaining and monitoring the Exchange and BlackBerry infrastructures, and anything else that pops up.. He's architected highly available solutions for Exchange 2010, BlackBerry Enterprise Server and Solarwinds Orion. Contact him at kevin.sparenberg@dlapiper.com or on Twitter @kmsigma. Peer to Peer 29