ask the vendor
In the past
year, what has
been the most
influential
"disruptive
technology" in
communications
technologies?
22
Peer to Peer
VIRTUAL
WORKSPACE
SOFTWARE
name . . . . . . . . . . . . . . . . . . . . . Dan Hauck
company . . . . . . . . . . . BleuAcre Systems
website . . . . . . . . . . . . . . . . bleuacre.com
Attorneys and clients have been stuck on email for
a long time, while other industries are adopting
solutions that better match their workflows. For
example, tools like Salesforce for businesses,
Basecamp for project management and electronic
medical records for doctors create virtual
workspaces independent from email and result
in more efficient and better quality services. In
the legal profession, the most compelling new
communications technologies allow law firms
to do the same: pull back the curtain and invite
clients to participate more directly than by just
exchanging email messages. Extranet-style
software that also facilitates collaboration and
knowledge management is just starting to take
root in law firms, but clients will expect it soon.
