The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/163881
best practices Opting out can be handled via an honor system, or it can have a guided approach. For example, upon opting out, the attorney is presented with three topic-related questions. If all are answered correctly, the opt-out is complete. If one or more answers are incorrect, the attorney is provided with the correct answer(s) and is asked if he would like to review the material being excluded from his curriculum. • Each legal- and firm-specific lesson can include learning materials via video/e-learning, documentation and/or experiential exercise (a step-by-step exercise or guided interactive video that allows users to practice mouse and keyboard commands within the video). An intranet learning module might have a simple list of intranet site locations for the new attorney to visit (e.g., precedent databases, transaction lists, knowledge management discussion boards, etc.). However, a document management topic area could require more explanatory material that includes a short video on the mechanics of accessing the DMS and profiling documents. It might also have an experiential exercise to check in a new document using firm guidelines. And it could How's adoption of the electronic matter file working out for you? It may be time to RETHINK your approach to Matter Centricity. have links to resources such as the firm's online client/matter lookup or a more detailed feature explanation on a wiki page or PDF for those who desire in-depth knowledge. • Support and alternative training for the Legal MOOC can be provided in numerous ways. Via the Legal MOOC dashboard, trainers can display online office hours and allow attorneys to schedule an appointment when they need assistance. Firm intranet platforms, such as SharePoint, can provide scheduling and email alert functions. An appointment can be conducted via instant messaging, screen-sharing software or telephone. If needed, more in-depth classroom or one-on-one training can be scheduled subsequently at the attorney's request. In addition, dashboard links that launch instant messaging sessions to immediately available trainers or helpdesk personnel can be offered so attorneys can receive support at the moment of instructional difficulty. For less-pressing queries, discussion boards — either ones solely monitored by training personnel or ones that allow peer responses to questions — can be used. In a well-run Legal MOOC, the discussion board, FAQs, wiki pages and Rethink Matter Centricity Milan for WorkSite Balance the firm's need to mitigate risk with the professional's need to work more effectively • Put the responsible lawyer in control of their matters • Eliminate IT bottlenecks, automate processes, and streamline administration • Tailor client security and privacy to the matter without sacrificing the ability of teams to collaborate Solutions for WorkSite, SharePoint, email, and mobile working www.prosperoware.com/rethink 16 Peer to Peer