P2P

Winter24

Peer to Peer: ILTA's Quarterly Magazine

Issue link: https://epubs.iltanet.org/i/1530716

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21 I L T A N E T . O R G Consider deploying case management tools outside of litigation to maximize support, secure buy-in, and counter complacency and resistance. Harmonize the tools and processes to promote adoption over advancement and create a cohesive suite of tools legal teams can use according to trusted playbooks to advance dispute resolution. AI ADOPTION IS STILL A COMPETITIVE ADVANTAGE Most participants noted that their firms already use generative AI to support their litigation processes through case management platforms with integrated AI or standalone AI solutions. Yet, they are in an early deployment stage. 90% are developing protocols and guardrails for generative AI use, 93% are preparing for changes driven by generative AI, and 87% indicated that AI-assisted case management software is a competitive advantage. The most popular use cases include legal research, coding for ediscovery, interpreting filings, and drafting documents. Despite many admitting they only use the most basic functions of early-stage generative AI, "People are getting nervous and want to use it because they are concerned about missing out," acknowledged a participant. To better understand the advantages of adopting AI, offer transparency and address concerns directly. Rather than dismissing fears, discuss Given the current market conditions, it's unsurprising that many believe that AI will play an increasingly important role in meeting firm and client expectations. n "People are getting nervous and want to use it because they are concerned about missing out." Drafting billing narratives Legal research Document summarization ARTIFICIAL INTELLIGENCE USE CASES: Coding for ediscovery

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