publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/1333327
I L T A W H I T E P A P E R | K N O W L E D G E M A N A G E M E N T & M A R K E T I N G T E C H N O L O G Y 8 2 0 2 0 K N O W L E D G E M A N A G E M E N T S U R V E Y R E S U L T S Does your organization have a separate KM budget? Which of the following were the top three components of your 2020 KM expenses? What background does the primary person managing KM have?(select all that apply) ILTA Knowledge Management Survey 2020 14 / 64 81.82% 9 18.18% 2 Q12 Does your organization have a separate KM budget? Answered: 11 Skipped: 7 TOTAL 11 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No For your organization's 2020 budget year, how did the budget for KM change? ILTA Knowledge Management Survey 2020 15 / 64 Q13 For your organization's 2020 budget year, how did the budget for KM change? Answered: 11 Skipped: 7 9.09% 1 63.64% 7 18.18% 2 9.09% 1 11 3.20 Increased Significantly Stayed the Same Decreased Significantly N/A 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% INCREASED SIGNIFICANTLY STAYED THE SAME DECREASED SIGNIFICANTLY N/A TOTAL WEIGHTED AVERAGE (no label) Increased Significantly Stayed the Same Decreased Significantly N/A ILTA Knowledge Management Survey 2020 16 / 64 Q14 Which of the following were the top three components of your 2020 KM expenses? Answered: 11 Skipped: 7 Consultants and development Expenses Internal Meetings KM Incentives Non-software external... People Promotion Research and Development Salaries and benefits Seminars and conferences Software licenses Training and Professional... Travel Technology Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Non-soware external resources (subscriptions or purchases) Training and Professional Development ILTA Knowledge Management Survey 2020 18 / 64 Q15 What background does the primary person managing KM have? (select all that apply) Answered: 11 Skipped: 7 Information Technology/S... Knowledge Management... Lawyer no longer billing Lawyer billing full- or... Lawyer who never practiced Librarian/Infor mation Services Marketing or Business... Paralegal Project Management Records Management Technologist Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Information Technology/ Systems or Computer Science/Engineering Knowledge Management Degree or Certification Lawyer billing full- or part-time Marketing or Business Development