Digital White Papers

I L T A W H I T E P A P E R | K N O W L E D G E M A N A G E M E N T & M A R K E T I N G T E C H N O L O G Y 10 2 0 2 0 K N O W L E D G E M A N A G E M E N T S U R V E Y R E S U L T S What systems, processes, and resources does your organization use and what role does KM play concerning each? ILTA Knowledge Management Survey 2020 27 / 64 Q22 What systems, processes, and resources does your organization use and what role does KM play concerning each? Answered: 9 Skipped: 9 After-Action Reviews Artificial Intelligence... Business Dashboards... Competitive Intelligence... Concept-based ILTA Knowledge Management Survey 2020 Search Conflicts Checking System Contact Relationship... ILTA Knowledge Management Survey 2020 28 / 64 Search Conflicts Checking System Contact Relationship... Contract Proofreading... Data Analytics Digital Document... ILTA Knowledge Management Survey 2020 Document Assembly Document Automation... Document Management... ILTA Knowledge Management Survey 2020 Experience Management... Expertise Locator–... Expertise Locator –... Extranets ILTA Knowledge Management Survey 2020 IP Database/Tra... Legal Project Management... Legal Research and Opinions... Litigation Database/Tra... Logic engines/mach... 30 / 64 Expertise Locator–... Expertise Locator –... Extranets Intranet/portal 29 / 64 Document Assembly Document Automation... Document Management... Enterprise Relationship... Enterprise Search ILTA Knowledge Management Survey 2020 Use/KM fully responsible Use/KM not responsible Use/KM shares responsibility Do not use it 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ILTA Knowledge Management Survey 2020 Use/KM fully responsible Use/KM not responsible Use/KM shares responsibility Do not use it 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ILTA Knowledge Management Survey 2020 Use/KM fully responsible Use/KM not responsible Use/KM shares responsibility Do not use it 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ILTA Knowledge Management Survey 2020 Use/KM fully responsible Use/KM not responsible Use/KM shares responsibility Do not use it 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ILTA Knowledge Management Survey 2020 34 / 64 Use/KM fully responsible Use/KM not responsible Use/KM shares responsibility Do not use it 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Artificial Intelligence- Based Soware Business Dashboards (real-time access to financial information on matters, clients, departments, and firm) Competitive Intelligence Reporting Contact Relationship Management System Contract Proofreading and Editing Soware Digital Document Signing Soware Document Automation Tools Document Management System (DMS) Enterprise Relationship Management System Experience Management System (search across multiple repositories to track experience) Expertise Locator– internal expertise (self- selecting or intelligent identification) Expertise Locator – external expertise IP Database/Tracking System Legal Project Management Tools Legal Research and Opinions Database Litigation Database/ Tracking System

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