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WWW.ILTANET.ORG | ILTA WHITE PAPER
KNOWLEDGE MANAGEMENT
2018 ILTA Knowledge Management Survey Results
Does your organization have a formal, articulated KM
strategy, plan, or vision?
If your organization has a KM mission or statement,
how frequently is or has it been revised?
Which of the following were the top three components
of your 2018 KM budget? Graphed by individual choice.
Does your organization have a separate KM budget?
For your organization's 2018 budget year, how did
the budget for KM change?
Yes
No
In
Development
43%
32%
25%
Yes
No
49%
51%
Increased
Significantly
Stayed the
Same
Descreased
Significantly
28%
61%
3%
3%
5%
Concurrently/Soon After Firm Business Plan/Strategy changes
6%
When Firm Leadership Changes
2%
Other
16%
Annually
19%
At Regular Intervals (e.g. every two to five years)
30%
Never
27%
Consultants and Development
29%
Internal Meetings
9%
KM Incentives
12%
Non-software external resources (subscriptions or purchases)
34%
Promotion
1%
Research and Development
23%
Salaries and benefits
47%
Seminars and conferences
24%
Software licenses
69%
Training and continuing education for others
23%
Travel
9%
Other
4%
