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WWW.ILTANET.ORG | ILTA WHITE PAPER
KNOWLEDGE MANAGEMENT
2018 ILTA Knowledge Management Survey Results
To whom does KM report? What roles or functions are part of or report to KM? Graphed by individual choice.
Business and Competitive Intelligence
32%
Other Senior Administration
(CAO, COO, or similar role)
25%
Information Technology
22%
Other
14%
Chief Innovation Officer or Research and
Development
13%
Senior Legal Management
13%
Library
8%
Single or Multiple Practice Groups
3%
Human Resources
2%
Marketing or Business Development
2%
Records Management
0%
Communications
6%
Conflicts
10%
Finance
4%
Human Resources
1%
Information Technology
16%
Innovation/Research and Development
40%
Legal Project Management
24%
Library
56%
Pricing
14%
Professional Development and Training
21%
Records Management
11%
Research
42%
Risk Management
10%
None
13%
Other
10%
Machine Learning
32%
Marketing and Business Development
11%
Litigation Support
8%
Data Analytics
26%
Intranet and Portal Management
52%
