Digital White Papers

KM18

publication of the International Legal Technology Association

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11 WWW.ILTANET.ORG | ILTA WHITE PAPER KNOWLEDGE MANAGEMENT 2018 ILTA Knowledge Management Survey Results What background does the primary person managing KM have? What type of title does the person leading KM hold? (need not match exactly) Chief Information Officer, Chief Technology Officer, Chief Innovation Officer or similar 2% Chief Knowledge Officer, Chief Corporate Knowledge Counsel, or similar 20% Director Business Development 1% Director Information Technology, Information Services, or similar 3% Director Innovation, Research and Development, or similar 5% Director Knowledge Management, Practice Management, Practice Support, or similar 22% Director Legal Project Management or similar 0% Director Library or Information Services 7% Director Professional Development 0% Knowledge Management Partner, Associate, Lawyer, Paralegal, or similar 1% Manager Legal Project Management or similar 2% Manager Knowledge Management, Knowledge Resources, Precedents or similar 9% Manager Library or Information Services 2% None 8% Other 17% Knowledge Management Degree or Certification 9% Lawyer no longer billing 36% Lawyer billing full- or part-time 6% Lawyer who never practiced 6% Librarian/Information Services 33% Marketing or Business Development 8% Paralegal 3% Project Management 20% Records Management 2% Technologist 22% Other 13%

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