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WWW.ILTANET.ORG | ILTA WHITE PAPER
KNOWLEDGE MANAGEMENT
2018 ILTA Knowledge Management Survey Results
Use/KM fully
responsible
9%
Use/KM shares
responsibility
19%
Use/KM not
responsible
42%
Do not use
31%
Use/KM fully
responsible
5%
Use/KM shares
responsibility
37%
Use/KM not
responsible
37%
Do not use
22%
Use/KM fully
responsible
9%
Use/KM shares
responsibility
38%
Use/KM not
responsible
51%
Do not use
2%
Use/KM fully
responsible
23%
Use/KM shares
responsibility
20%
Use/KM not
responsible
28%
Do not use
29%
Use/KM fully
responsible
27%
Use/KM shares
responsibility
28%
Use/KM not
responsible
24%
Do not use
22%
Digital Document Signing Software
Data Analytics
Document Management System (DMS)
Contract Proofreading and Editing Software
Document Assembly
What systems, processes, and resources does your organization use and what role does KM play concerning each? (Continued)
