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WWW.ILTANET.ORG | ILTA WHITE PAPER
KNOWLEDGE MANAGEMENT
Use/KM fully
responsible
13%
Use/KM shares
responsibility
28%
Use/KM not
responsible
29%
Do not use
29%
2018 ILTA Knowledge Management Survey Results
What systems, processes, and resources does your organization use and what role does KM play concerning each?
Use/KM fully
responsible
6%
Use/KM shares
responsibility
19%
Use/KM not
responsible
26%
Do not use
49%
Use/KM fully
responsible
6%
Use/KM shares
responsibility
25%
Use/KM not
responsible
46%
Do not use
23%
Use/KM fully
responsible
17%
Use/KM shares
responsibility
32%
Use/KM not
responsible
19%
Do not use
32%
Use/KM fully
responsible
30%
Use/KM shares
responsibility
24%
Use/KM not
responsible
13%
Do not use
34%
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