Digital White Papers

KM18

publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/1061453

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15 WWW.ILTANET.ORG | ILTA WHITE PAPER KNOWLEDGE MANAGEMENT 2018 ILTA Knowledge Management Survey Results Use/KM fully responsible 17% Use/KM shares responsibility 27% Use/KM not responsible 13% Do not use 43% Use/KM fully responsible 30% Use/KM shares responsibility 17% Use/KM not responsible 19% Do not use 35% Use/KM fully responsible 15% Use/KM shares responsibility 14% Use/KM not responsible 19% Do not use 52% Use/KM fully responsible 23% Use/KM shares responsibility 25% Use/KM not responsible 14% Do not use 38% Experience Management System Enterprise Search Expertise Locator – External Expertise Expertise Locator– Internal Expertise What systems, processes, and resources does your organization use and what role does KM play concerning each? (Continued)

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