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KM and ECM

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ILTA WHITE PAPER: JULY 2015 WWW.ILTANET.ORG 7 A Recipe for Success: Cooking Up KM from Scratch About the Author Lesha Van Der Bij is a Knowledge Management Lawyer at Osler, Hoskin & Harcourt LLP. She leads knowledge management initiatives aimed at facilitating the effective and timely delivery of cutting-edge legal advice to Osler clients. Contact Lesha at lvanderbij@osler.com. About the Author Heather Ritchie is the Chief Knowledge and Business Development Officer at Hicks Morley. She is responsible for the firm's KM strategy and initiatives, working with lawyers and the KM team to leverage the firm's knowledge and work product and generate efficiencies for the firm and its clients. Contact Heather at heather-ritchie@hicksmorley.com. Law firm KM has since grown and today includes much more, such as delivering tools and technologies to foster collaboration and sharing, analyzing and improving work processes, and facilitating project management and alternative fee arrangements. While KM's focus was evolving, the legal profession was changing. The fiscal crisis put in-house law departments under pressure to save When law firms first turned their attention to knowledge management in the early '90s, many started by organizing precedent collections and pushing out current awareness.

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