Digital White Papers

KM and ECM

publication of the International Legal Technology Association

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ILTA WHITE PAPER: JULY 2015 WWW.ILTANET.ORG 5 IN THIS ISSUE A Recipe for Success: Cooking Up KM from Scratch by Heather Ritchie and Lesha Van Der Bij Architecting KM: Blueprints for Novices to Experts by Sally Gonzalez Successfully Introduce New Practices and Technology by Connie Crosby The Choice to Inovate Is Yours by Milena Higgins Surviving Disruption: KM's Role in the Future Law Firm by Joel Alleyne and Jamila Mather Working Effectively with Documents on an iPad by Matt Miller On-Premises or SaaS? It Depends on Your Needs by Sue Keno 7 14 21 32 49 Offboarding: Managing the Challenge of Attorney Exits by David Malkinson and Ben Weinberger 45 27 KM As the Client Relationship Team of the Future by Kathleen Hogan Seven Ways To Improve Your Enterprise Search by Ryan Bond 37 41 JULY 2015 KNOWLEDGE MANAGEMENT AND ENTERPRISE CONTENT MANAGEMENT Building Blocks for Information Management 54

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