ILTA WHITE PAPER: JULY 2015 WWW.ILTANET.ORG
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You would think law firms would be all over this. And yet, most of
us are racing to copy what someone else has just done instead of inventing
something new.
IS LPM INNOVATIVE?
Last April, I attended a seminar at the Carlson School of Management on
"Creating a Culture of Innovation." Presenter Mary Benner spoke about four
types of innovation:
1. Incremental 2. Radical 3. Current customer set 4. New customer sets
The Choice to
Innovate Is Yours
In this highly competitive legal market, doing
things your competition is not can set you apart
and win you business.
About the Author
Milena Higgins is the Director of Litigation Knowledge Management at Fish &
Richardson PC. A PhD scientist who entered knowledge management by way
of patent law, Milena enjoys combining her experience in patent litigation and
technology management to provide better value for clients. In her current role, she
provides strategic oversight and support in driving business process improvements
and captures and disseminates relevant knowledge, information and metrics to
increase attorney and staff productivity. She can be contacted at higgins@fr.com.
