publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/192213
CREATING A CULTURE OF EFFICIENCY XXXX WITH ENTERPRISE SEARCH case content and citations, they end up manually correlating the content from diverse sources. Expertise Search. Attorneys with knowledge of specific areas of law can be located. For example, a case and can help users model future cases. For example, someone can compare previous, similar matters to understand how much each type of legal professional billed at each stage of the matter. Client and Matter Dashboard. Content from multiple data sources can be brought together to create a single view of internal and external information related to a matter. These data mashups enhance attorney productivity by providing easy access to the most useful matter information without having to cull through multiple systems. Search-Based Applications. The enterprise search platform can be used to create new and unique views of content. These views provide actionable information that is useful when delivering legal services. Enterprise search technologies offer a significant opportunity to consolidate and correlate content related to an employee's context and intent. Some of the potential ways enterprise search technologies could improve a law firm's content workflows include: Search Relevancy. Search settings can be adjusted to match the user's role. For example, a litigator's default search relevancy will correspond to litigation-based documents. By adjusting relevancy, content relevant to a person's role can surface to the top of their search results. if someone in the firm needs an attorney with expertise in railroad law, they quickly can run a search, check the availability of people in the results, and contact them to leverage their expertise for a case. Custom User-Base Relevancy. When working across practice groups, people can aim the relevancy of results toward a particular practice group to help them find the content they need. Client Matter Comparison. Comparing clients and matters provides visibility into different aspects of HOW DLA PIPER IMPLEMENTED SEARCH TO ACCELERATE INFORMATIONFINDING Faced with information management and search challenges, DLA Piper sought to improve the efficiency of search for information firmwide. Our goals were to reduce the number of silos that make it difficult to see a single view of content and to deploy enterprise search technologies that enhance document management and sharing. We built a complete solution on top of stock SharePoint that