Digital White Papers

LITIGATION AND PRACTICE SUPPORT 29 ILTA's 2017 Litigation and Practice Support Technology Survey Results Webmail (Gmail, AOL, Yahoo, etc.) Collection Tools (Select All That Apply) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Used by Outsourced Provider Used InHouse None / Not Applicable Aid4Mail Adobe Acrobat (PDF) Builtin functionality provided by webmail service Outlook Nuix Viewpoint Webmail (Gmail, AOL, Yahoo, etc.) Collection Tools (Select All That Apply) Survey Year 2016 Survey Year 2017 2016 2017 Count % Count % None/Not applicable Both 14 30.4% 7 25.9% Used by Outsourced Provider 5 10.9% 9 33.3% Used In-House 27 58.7% 11 40.7% Total 46 100.0% 27 100.0% Aid4Mail Both 0 0.0% 1 4.2% Used by Outsourced Provider 6 17.1% 5 20.8% Used In-House 29 82.9% 18 75.0% Total 35 100.0% 24 100.0% Adobe Acrobat (PDF) Both 6 12.5% 4 13.3% Used by Outsourced Provider 6 12.5% 2 6.7% Used In-House 36 75.0% 24 80.0% Total 48 100.0% 30 100.0% Built-in functionality provided by webmail service Both 6 11.8% 8 21.6% Used by Outsourced Provider 13 25.5% 9 24.3% Used In-House 32 62.7% 20 54.1% Total 51 100.0% 37 100.0% Outlook Both 15 14.4% 12 23.5% Used by Outsourced Provider 12 11.5% 6 11.8% Used In-House 77 74.0% 33 64.7% Total 104 100.0% 51 100.0% Nuix Both 2 6.9% 1 5.0% Used by Outsourced Provider 19 65.5% 18 90.0% Used In-House 8 27.6% 1 5.0% Total 29 100.0% 20 100.0% Viewpoint Used by Outsourced Provider 7 70.0% 7 63.6% Used In-House 3 30.0% 4 36.4% Total 10 100.0% 11 100.0%

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