Digital White Papers

LITIGATION AND PRACTICE SUPPORT 28 ILTA's 2017 Litigation and Practice Support Technology Survey Results Web and social media capture tools (Select All That Apply) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse Both Used by Outsourced Provider Used InHouse None / Not Applicable Adobe Acrobat Builtin Browser functionality Hanzo Web Archive PageVault Screen Capture / Recording SnagIt Web Preserver X1 Social Discovery Web and social media capture tools (Select All That Apply) Survey Year 2016 Survey Year 2017 2016 2017 Count % Count % None/Not applicable Both 8 33.3% 6 28.6% Used by Outsourced Provider 1 4.2% 9 42.9% Used In-House 15 62.5% 6 28.6% Total 24 100.0% 21 100.0% Adobe Acrobat Both 16 12.5% 6 10.5% Used by Outsourced Provider 4 3.1% 1 1.8% Used In-House 108 84.4% 50 87.7% Total 128 100.0% 57 100.0% Built-in Browser functionality Both 7 10.3% 4 11.8% Used by Outsourced Provider 3 4.4% 1 2.9% Used In-House 58 85.3% 29 85.3% Total 68 100.0% 34 100.0% Hanzo Web Archive Both 0 0.0% 1 6.3% Used by Outsourced Provider 11 73.3% 12 75.0% Used In-House 4 26.7% 3 18.8% Total 15 100.0% 16 100.0% Page-Vault Both 2 6.9% 1 4.5% Used by Outsourced Provider 11 37.9% 14 63.6% Used In-House 16 55.2% 7 31.8% Total 29 100.0% 22 100.0% Screen Capture/Recording Both 5 6.6% 5 12.5% Used by Outsourced Provider 3 3.9% 1 2.5% Used In-House 68 89.5% 34 85.0% Total 76 100.0% 40 100.0% SnagIt Both 5 4.7% 2 3.7% Used by Outsourced Provider 8 7.5% 2 3.7% Used In-House 94 87.9% 50 92.6% Total 107 100.0% 54 100.0% WebPreserver Both 2 25.0% 1 9.1% Used by Outsourced Provider 4 50.0% 5 45.5% Used In-House 2 25.0% 5 45.5% Total 8 100.0% 11 100.0% Social Discovery Both 7 12.7% 2 5.3% Used by Outsourced Provider 20 36.4% 11 28.9% Used In-House 28 50.9% 25 65.8% Total 55 100.0% 38 100.0%

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