Digital White Papers

48 WWW.ILTANET.ORG | ILTA WHITE PAPER KNOWLEDGE MANAGEMENT KM in a Time of Innovation » Ediscovery comprehensive solutions like Kroll Ontrack, Ringtail, Relativity, Epiq, Catalyst, Logikcull and Zylab » Web-based data rooms like Intralinks, Ansarada, HighQ and Kira Whether they are conducting searches, reviewing clients' documents or doing other tasks, lawyers are expected to use applications to do their work. Working on a case is like puing a puzzle together, and technology can hand you the next relevant puzzle piece so you get to the big picture faster than your opponent. Technology sometimes even helps lawyers avoid document review at the early case assessment stage. Lawyers have found their "smoking gun" by running searches in many applications, such as Lotus Notes container files. While technology has made many tasks easy, KM is important in passing the associated knowledge on to others. KM Testing Lab With so many apps available, lawyers need an in-house specialist team to figure out what is available on the market. Even the smallest firm needs at least one in-house expert to manage legal technology knowledge. Some firms rely solely on their vendors' consulting services, but lawyers are subject to higher fiduciary standards than their service providers. There are many benefits to having in-house specialists, including: » Vendors represent their own products and interests and might not present the full pros and cons of different products. In-house specialists are less likely to make biased recommendations. » In-house specialists are familiar with the legal team's workflow and expectations. They understand the organization's priorities and can choose the best product based on tailored needs. » In-house teams can combine different tools or take advantage of existing integrations. Neota, HighQ Collaborate and Kira are forming an integration that would train an artificial intelligence to review documents. This kind of integration is popular; for instance, WorkSite is fully integrated with Microso Outlook and HighQ integrates with Intapp to enable two-way syncing between HighQ and WorkSite. Law firms need in-house support to deploy and test these integrations. » Law firms need ongoing innovation research. Working on a case is like putting a puzzle together, and technology can hand you the next relevant puzzle piece so you get to the big picture faster than your opponent.

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