20
WWW.ILTANET.ORG | ILTA WHITE PAPER
LITIGATION AND PRACTICE SUPPORT
ILTA's 2016 Litigation and Practice Support Technology Survey Results
In the next 12 months, is your firm looking to use computer-
assisted review technology, either acquired/implemented as
an in-house solution or used through outsourced soutions?
What advanced analytics, if any, have you used in the past
12 months? (multiple responses allowed)
To what extent is your department using a managed services
provider for litigation/practice support services within
your organization?
2%
5%
7%
20%
28%
49%
1%
2%
7%
7%
18%
31%
34%
0% 25% 50%
All services are provided
by a managed services
provider
No answer
I don't know
Only infrastructure or
software is provided by a
managed services provider
Some services are provided
by a managed services
provider
We outsource individual
projects/transactions
We do not use a managed
services provider
2016
2015
30%
45%
44%
67%
65%
1%
28%
41%
43%
59%
63%
0% 25% 50% 75%
Other
Categorization
Computer-assisted
review technology,
predictive coding or
technology-assisted review
Concept
searching/clustering
Near-duplicate
identification
Email threading
2016
2015
3%
5%
8%
7%
24%
33%
30%
1%
2%
4%
6%
22%
31%
33%
0% 20% 40%
Yes, we are looking to
acquire inhouse technology
in the next 12 months
No Answer
Yes, we have installed
and/or outsourced and
are using on most cases
Yes, we are looking to use
outsourced technology in
the next 12 months
No, we don't plan to use
these types of review tools
Yes, we have installed
and/or outsourced and
use on a small number
of cases
We are
researching this
2016
2015
