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the stripped-down, bare-bones, tough-love kernel buried at the heart of value's mantra of "doing more with less." We have been asked to look at ourselves through another lens. Ready? It's productivity. It means carefully measuring the cost of making a buck (literally) and looking for every opportunity to reduce that cost. At BMO Financial Group and elsewhere, productivity means reducing and eliminating waste, and measuring and proving that reduction. This is more than budget clawbacks — it's looking for innovative ways to deliver. We have shareholders to answer to, and our belts are tightening. The good news is that this is, ironically, a perfect fit for KM — it is our raison d'être. BMO's Legal, Corporate & Compliance Group (LCCG) brought KM into the department to among other things, enhance quality
control, standardize/streamline processes and increase efficiencies. The only change is that we've now taken a look at the services we provide, and we've rebranded to echo the enterprise's new focus on ensuring time, energy, talent and budget are distributed appropriately. We can now give substance to implementing change and seeing each process through a lens of improvement opportunity. Our new KM logo at BMO: "KM: Innovation for Productivity."
A Look at Our LCCG Learning Series
Sometimes opportunities and solutions present themselves at the same time. Many law firms seized the introduction of mandatory continued legal education in
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