ILTA White Papers

Knowledge Management 2012

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2012 Knowledge Management Survey Results What is your entity type? Law Firm Corporate Law Department Government Agency Other 7% 3% 1% For firms/ law departments with multiple offices, how is KM spread across the organization? How many attorneys are in your firm/law department? <51 51-250 251-500 501-1,000 >1,000 3% 26% 23% 32% 16% To what department does KM report? Human Resources Information Technology In how many countries does the firm/law department have offices? 1 2 3-5 6-10 >10 31% 19% 23% 13.5% 13.5% Management Records Senior administrative management, e.g., CAO, COO management, e.g. managing partner, or partner responsible for KM, GC or CLO Senior legal 1% 25% 36% Library Marketing/ Business Development 2% 0% 22% 14% Largely centralized in one office and supporting that office with little happening in other locations Largely centralized in one office but supporting all locations Decentralized with each location driving its own KM initiatives 14% Is KM a separate department at your firm/law department? 89% Yes No 51% 49% 11% 75% ILTA White Paper 9

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