Issue link: https://epubs.iltanet.org/i/68817
www.iltanet.org What departments or functions report to, fall under, or are integrated with KM? (Check all that apply) Resources Finance Human Information Technology/ Systems Library Litigation Support Legal Project Management Development Marketing/ Business New Business Intake Management None Other Development Records Professional 6% 14% 14% 18% 25% 19% 18% 22% 3% 0% 25% 56% Does your firm/law department have a formally articulated KM Strategic Plan or vision? Yes No Currently working on it 41% 34% 25% What is your KM vision or mission statement? • KM is a permanent, strategic project management-based operation geared to virtually capture and deliver the best knowledge resources and services, external and internal, to practitioners firmwide by establishing, nurturing and facilitating relationships between knowledge seekers and knowledge providers • To leverage internal work product for client services, lawyer efficiency and lawyer training • To provide access to key knowledge, advice and information to all offices to support the advice we give our clients • To provide lawyers with easy access to practice tools and resources to enable them to develop and share expertise, provide excellent client service and work efficiently • Develop the people, processes and technological infrastructure to allow information (both explicit and tacit) to flow freely across the organization in a way that creates and preserves valuable options for our businesses • Connecting people, reusing/increasing efficiency of/ automating work-product creation and other knowledge, and providing knowledge regarding administrative procedures (to minimize time on nonbillable work) Does your firm/law department have a separate KM budget? Yes No 47% 53% • Build and sustain a KM culture that connects those who know with those who need to know in order to provide accurate, responsible, timely legal support to our clients • KM enables the firm to deliver more value to clients by putting the collective experience and expertise of all attorneys at the fingertips of each attorney • Simplicity and value • Promote efficient delivery of top-quality legal services • Know where to go for indispensable legal knowledge For the 2012 budget year, has the budget for KM: Significantly Increased 5% Increased 18% Stayed the Same 71% Decreased 3% Significantly Decreased 3% • To foster a culture of collaboration and seamless sharing of ideas and information across the firm; KM offerings will reduce the need to "reinvent the wheel" and increase the satisfaction of our workforce by freeing our professionals to focus on the highest-value substantive challenges and opportunities • Present an environment for information-sharing and collaboration that promotes an efficient means for delivering quality work, with a goal of improving value to clients and leveraging our investment in technology • Just a click away 10 ILTA White Paper