Issue link: https://epubs.iltanet.org/i/53573
What are your options for managing staff workloads? 44% Re-prioritize work Pay overtime Hire temporary staff Request help from other departments Other 8% 8% 3% 7% 2011 2010 Are you reducing staff through attrition? Yes No We look carefully for alternatives before replacing staff who leave the firm 8% 7% 67% 67% 25% 25% 2011 2010 Under what circumstances do you engage consultants? Special skills/ knowledge Emerging/new technology Staff Does your firm support continuing education? Yes with both time off and reimbursement No Yes with only reimbursement Yes with only time off 7% 8% 21% 23% 2011 2010 Do you require your staff to obtain/ maintain certifications? How would you describe your current staffing environment/condition? Adequately staffed (just getting by) Inadequately staffed (doing more with less) Comfortably staffed (have some wiggle room) 14% 13% 48% 43% 38% 43% 2011 2010 No but we do help pay or reimburse for the classes No and we do not pay or reimburse for the classes Yes and we help pay or reimburse for the classes Yes but we do not pay or reimburse for the classes 1% 0% 10% 10% 2011 2010 32% 28% 57% 61% 30% 25% 42% 45% augmentation Staff backfill Other 2% 7% 8% 7% 2011 2010 10% 11% 32% 30% 47% 45% 15% 11% 42% 32% 30% I don't think we'll ever see a return to prior levels I am optimistic that we'll return to prior levels in the future but not next year I am optimistic that we'll return to prior levels of staffing next year I think we'll continue to reduce staff next year 3% 4% 18% 25% 2011 2010 45% 28% 34% 43% What is your outlook for IT staff over the coming years? What is your outlook for economic conditions in the coming year? I believe the effects of the downturn will continue through the coming year I believe economic conditions have changed permanently I am optimistic that we will return to pre-2008 conditions 38 2011 Staffing Survey 23% 17% 19% 25% 2011 2010 www.iltanet.org Median % 1% 2% 58% 58% Average % 2.9% 3.2% 2011 2010 For this year, please indicate what percent of the IT expense budget was allocated for training and technical development of IT staff.