Issue link: https://epubs.iltanet.org/i/53573
ILTA's 2011 Staffing Survey How does your firm compensate IT employees for after-hours coverage? (Check all that apply) On call, with no extra compensation - part of the job On call, paid based on actual time spent on call Trips to the office paid based on actual time spent On call, paid based on fixed stipend (paid even if no calls) Trips to the office not compensated - part of the job On call, compensatory time Trips to the office paid based on guaranteed minimum Not applicable - do not provide after-hours coverage Trips to the office paid on fixed stipend 1% 1% 3% 5% 3% 4% 2011 2010 Increased amount of staff time spent on supporting consumer technologies for firm business We have added staff training to support various consumer technologies We have added staff to support various consumer technologies Do you have dedicated administrative support for such items as purchasing, license and contract tracking, and accounting functions within your IT department? No Yes 19% 16% 81% 84% 2011 2010 Stayed the same Decreased Increased How many FTE administrative support staff are dedicated for such items as purchasing, license and contract tracking and accounting functions within your IT department? Average Mean 1 1 3 1.2 2011 2010 Stayed the same Increased Decreased Increased, returning to 2007 levels Do you maintain a project management department or a dedicated project manager in the IT department? No Yes 12% 14% 88% 86% No 2011 2010 Yes www.iltanet.org 37% 33% 63% 67% 2011 2010 2011 Staffing Survey 37 0% 2011 67% 21% 12% 49% 53% 27% 31% 24% 15% 2011 2010 9% 24% 30% 5% 7% 15% 13% 12% 12% 10% 10% Have you changed staffing structure or skill set as a result of end-user demand to use consumer technologies for firm business? Check all that apply) Purchased relevant consumer technologies for IT department so staff can properly support 37% 24% 21% 27% 29% Have you changed staffing structure or skill set as a result of end-user demand to use consumer technologies for firm business? No Yes 37% 63% 2011 2011 Comparing this year (2011) to 2007 (prior to the economic downturn), has the number of IT personnel at your firm increased, decreased, or stayed the same? Comparing this year (2011) to 2010 , has the number of IT personnel at your firm increased, decreased, or stayed the same? If the total FTE staffing for your department has changed since 2007, has attorney headcount changed roughly proportionately?