ILTA WHITE PAPER: JUNE 2015 WWW.ILTANET.ORG
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A PAPER-TO-DIGITAL MASTER PLAN
Law Firms Sound Off
Here are some firsthand accounts from firms that have made the
paper-to-digital conversion.
"After implementing a digital strategy, we exceeded our ROI goal in less than one year — 33 percent sooner than projected — and
spent approximately half of our budget to complete the program. Initially, the expected benefit was cost savings for managing
paper, but going paperless improves our ability to respond quickly to clients, providing more efficient service. A true win-win."
— Suzette Allaire, COO at Lindquist & Vennum
"Our New York City office is now operating with a fully digital matter file for new matters, making our time-keepers more effective
in addressing our clients' needs. Factors for the success of our project were:
• Strong IT and records project coordination
• Executive sponsorship
• Technology that provides productivity, process integrity and ease of use for our staff."
— Rovindra Budhu, Director of Regional IT Infrastructure at Baker & McKenzie LLP
"Having the electronic file as the official file enhances our attorneys' experiences by putting information at their fingertips. The
service to our clients will continue to be of the highest standard as attorneys can quickly get to the right information without the
wait time required to retrieve a paper file. This is something the attorneys are hungry for and is a differentiating selling point we
discuss when recruiting laterals."
— Deb Rifenbark, Director of Records and Compliance at Stinson Leonard Street LLP
